Payment Policy

Effective Date: January 10, 2025

At LupoStroller, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the payment methods we accept, payment security measures, and other important details related to transactions made on our website. By making a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for purchases made through our website:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Any debit card with the Visa or MasterCard logo
  • PayPal: PayPal payments can be made through your PayPal account or by using a debit/credit card linked to your account.
  • Other Payment Methods: We may offer additional secure payment methods at checkout, depending on your location.

2. Payment Processing

  • All payments are processed securely through trusted payment gateways. By submitting your payment information, you authorize LupoStroller to charge the full amount of your order, including applicable taxes, shipping fees, and any discounts, to your selected payment method.
  • You will receive an email confirmation once your payment has been successfully processed. If your payment is declined or unsuccessful, we will notify you immediately, and you may need to update your payment information.

3. Payment Security

  • LupoStroller takes the security of your payment information seriously. Our website uses SSL (Secure Socket Layer) encryption to ensure that your personal and financial data is transmitted securely.
  • We do not store your payment details directly. All payment information is processed through a third-party payment processor to ensure maximum security.

4. Currency

  • All prices on our website are listed in U.S. dollars (USD). If you are making an international purchase, your bank or payment processor may apply currency conversion fees, which are outside of our control.

5. Sales Tax

  • Sales tax will be applied to orders based on the shipping address provided during checkout. The applicable sales tax will be displayed at checkout before you complete your purchase.
  • LupoStroller complies with state and local tax laws and will collect sales tax where required by law.

6. Order Verification

  • LupoStroller may, at its discretion, perform additional verification on your order for fraud prevention purposes. This may involve requesting additional information or documentation to verify your identity or payment details.
  • If we are unable to verify your payment or detect suspicious activity, we reserve the right to cancel your order or suspend processing until further verification is completed.

7. Promotions and Discounts

  • If you have a promotional code or discount, you may apply it during the checkout process. Discounts will be applied before taxes and shipping fees.
  • Please note that some promotions may have terms and conditions or expiration dates. LupoStroller reserves the right to cancel or modify any promotion at its discretion.

8. Billing Information

  • You agree to provide accurate and complete billing information, including your name, address, and payment method details. If there are any issues with your billing information, we may contact you to resolve the matter.
  • LupoStroller is not responsible for any errors or issues caused by inaccurate billing details provided by the customer.

9. Refunds

  • If you are eligible for a refund (as per our Refund and Returns Policy), the refunded amount will be credited to the same payment method used to complete the original purchase.
  • Refunds may take 5-7 business days to appear on your account, depending on your bank or payment provider.

10. Payment Disputes

  • If you dispute any charges, please contact us directly at contact@lupostroller.com. We will work with you to resolve the issue promptly.
  • If a chargeback is initiated, we may suspend your account until the matter is resolved.

11. Customer Service

If you have any questions about our Payment Policy, need assistance with your payment, or encounter any issues, please contact us:

LupoStroller
Email: contact@lupostroller.com
Phone: (859) 586-7094
Address: 520 Main St, Milford, Ohio 45150, USA

Thank you for choosing LupoStroller. We are committed to providing you with a secure and convenient payment experience.